Alpha Support

Fixed: No videos play on MacOS High Sierra Version 10.13 using Google Chrome Version 61.0.3163.100 (Official Build) (64-bit)

We are aware of this issue and are working on a fix to address this. For now, please use Firefox or Safari if you're on MacOS High Sierra.


UPDATE: We are still working on the fix. We've narrowed it down to the HLS.JS library. For a workaround, please do the following:

  • Launch Chrome
  • Enter: chrome://settings/ in the address bar
  • Turn off: Use hardware acceleration when available
  • Relaunch
UPDATE: This issue has now been resolved. Members no longer have to turn off hardware acceleration to play videos.


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