Alpha Support

Alpha Release Notes - 10/24/2017

Hi everyone!

It's been a little bit since we've provided an update, but here's a list of what was recently released:

  • Visitors can now browse Alpha without having to be an Alpha member. Visitors that want to watch or interact will be asked to sign up for an Alpha membership
  • Shows now have a tooltip on hover over in order to learn more about the show without having to go to the show page
  • Ability to turn VODs around as soon as a live show ends for select shows
  • Additional live streaming support for members that have low or unreliable internet connections
  • Live/VOD players have been moved to HTML5 with Flash fallback
  • Android beta app now supports live video playback.
  • Resyncing a membership plan on iOS has been fixed
  • People with non paying Alpha accounts can now reactivate their membership. This bug has been fixed.
  • Issue where some members were unable to see their payment method in their account setting has been fixed

As always, if you have any Alpha-related questions or comments, please shoot us a note at


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