Alpha Support

Why is chat not working for me?


New Chrome browsers are by default blocking third-party cookies and site data. This is causing chat to hang in these browsers. We are working on a fix, but here is the workaround.

  1. On your computer, open Google Chrome.
  2. At the top right, click More More and then Settings.
  3. At the bottom, click Show advanced settings.
  4. In the "Privacy" section, click Content settings.
  5. Use the "Cookies" section to change your settings:
    • Deselect Block third-party cookies and site data
    • OR select Manage exceptions and enter in the Hostname pattern column and select Behavior: Allow and Done.

Once you do this, refresh and the chatrooms will appear.


The easiest way to get chat working on Safari is to follow these steps:

  1. Select Safari -> Preferences -> Privacy
  2. Go to Cookies and Data and select Always Allow.
  3. Restart Safari
  4. Go to and you should now see the chat window working.




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